Angel Support Australia - Remote Capacity Building for Adults who have been diagnosed with MS.

Remote Capacity Building & Skill Development across Australia — practical one-on-one support to build your independence, confidence, and everyday skills. Your goals, your pace, your growth.

Enquire Now
Our Services — Remote Capacity Building

We provide 100% remote Capacity Building and Skill Development services for participants across Australia via phone, email, and Zoom. Our focus is on helping you develop practical everyday skills, increase your independence, and build confidence to achieve your personal goals.

Our approach is simple: calm, professional support that helps you understand your plan, connect with relevant resources, and develop essential life skills. We empower you through tailored skill-building, enabling you to focus on living your life with greater autonomy.

Plan-Managed + Self-Managed

We work with both funding types

Goal-Oriented

Focused on your personal growth

Australia-Wide

Remote support from anywhere

Benefits of Angel Support Services
Develop Organisation Skills

Learn effective strategies to manage your schedule, appointments, and daily tasks, gaining greater control over your life.

Reduce Overwhelm

Acquire personal strategies to simplify routines and manage paperwork, leading to a calmer, more controlled daily life.

Develop Writing Skills

Learn practical writing through journaling, your stories, daily reflections, and guided prompts that improve emotional regulation, boost self-esteem, and provide clarity and calm.

Improve Follow-Up

Build skills in documenting progress, communicating effectively, and following through on important actions independently.

Access Flexible Learning

Receive remote coaching that fits your schedule, offering easy, flexible, and consistent support for skill development from anywhere.

Build Independence & Confidence

Develop the skills and knowledge to manage more aspects of your plan and daily life independently over time, boosting self-reliance.

Build Storytelling & Expression

Share your personal journey through creative storytelling sessions that build confidence, enhance social participation, and help you express yourself meaningfully.

Build Literacy & Communication Skills

Learn to write emails, fill out forms, and express yourself clearly both in writing and verbally, gaining confidence in all your interactions.

Build Storytelling & Expression

Write Your Story. Build Your Skills. Leave Your Legacy.

Everyone has a story worth telling. Whether you dream of writing your memoir, sharing your life experiences, creating a comedy book, publishing children's stories, or turning your ideas into an ebook, Angel Support Australia can help you develop the skills to make it happen. (These skills must be aligned with your NDIS plan goals or please update them).

What We'll Work On Together

Together we'll learn practical digital and communication skills including:

  • Planning and organising your book
  • Writing and editing your story
  • Using advanced digital writing tools
  • Learning how to Create manuscripts and PDFs
  • Learning Canva design basics
  • Format your book with Easy AI Digital Tools
  • Building confidence using technology
  • Learning how to upload and manage your own digital files online
Skills You'll Build

Communication and literacy skills

Digital literacy and technology skills

Creative writing and storytelling

Project planning and organisation

Confidence and self-expression

Using digital publishing tools to build confidence and technology skills

Every session is personalised to your NDIS goals, helping you build confidence, communication, digital literacy and independence while working on a meaningful project that reflects your interests. Whether your dream is to preserve your life story, write a memoir for your family, launch your first book, or simply gain confidence using technology, we're here to support you every step of the way.

Capacity Building Sessions Include

Capacity Building services are billed under specific line items that must be funded in your plan. We track our time carefully and provide transparent billing with clear service logs and session notes, so you always know what you're paying for.

Invoicing is completed daily or weekly as agreed in your service agreement. For plan-managed participants, we invoice your plan manager directly. For self-managed participants, we invoice you to pay from your funds.

What Capacity Building Sessions Include
  • One-on-one skill development sessions via phone, email, or Zoom
  • Writing and journaling practice with guided prompts
  • Storytelling and creative expression activities
  • Communication and literacy skill building
  • Goal setting and progress tracking
  • Session notes and skill development documentation
  • Resources and materials to support your learning
  • Follow-up support between sessions
Capacity Building Line Items

Capacity Building supports are generally funded under various categories within your plan, tailored to help you build skills and independence.

Important: You must have Capacity Building supports funded in your plan to use these services. We'll confirm your funding during the enquiry process.

Community Access, Capacity Building & Skills Development

We also provide one-on-one remote Capacity Building sessions focused on helping you develop practical everyday skills that increase your independence, confidence, and ability to participate in your community and daily life. These sessions are tailored to your individual goals and delivered at a pace that works for you.

We use a calm, patient, and practical approach to skill development — breaking down complex tasks into manageable steps, celebrating progress, and building on your existing strengths. All sessions are delivered remotely via Zoom, phone, or email, with flexible scheduling to suit your routine.

Communication Skills

Developing verbal communication, speaking with confidence, and expressing your needs clearly.

Digital & Writing Skills

Email basics, online forms, Zoom navigation, and fundamental writing and literacy support.

Routine & Time Management

Building consistent routines, managing time effectively, and developing organizational skills.

Social Skills & Confidence

Developing social interaction skills, building confidence in various situations, and practicing self-advocacy.

Remote Capacity Building: How Skill Development Works

All our skill development sessions are delivered remotely, ensuring convenient, accessible, and flexible support for participants across Australia. We leverage technology to keep you connected and engaged in your learning journey, no matter your location.

Phone Sessions

Direct conversations for check-ins, quick guidance, or focused skill practice when you prefer voice contact.

Email Communication

Written communication for sending resources, answering questions, and providing session summaries at your convenience.

Video Meetings

Interactive video sessions for personalized skill development, collaborative planning, and in-depth progress discussions.

Progress Documentation

Detailed progress reports, session notes, and personalized resource tracking maintained digitally to support your learning journey.

Getting Started Is Simple
Enquire

Tell us about your needs

Complete Form

Detail your requirements

Sign Agreement

Formalise your support services

Book Call

Schedule your consultation

Start Supports

Begin your journey

The entire process typically takes just a few days from initial enquiry to your first support session. We aim to make onboarding as smooth and stress-free as possible, with clear guidance at every stage. Once you're set up, we'll establish a regular schedule that works for your needs and preferences.

Plan Types We Support

✅ Plan-Managed — We invoice your plan manager directly, making billing seamless and straightforward.

✅ Self-Managed — We invoice you directly, and you pay from your funds with full transparency.

❌ NDIA-Managed — This requires a registered provider. We currently support plan-managed and self-managed participants only.

Our Service Promise

When you work with us, you can expect respect for your choice and control, privacy and confidentiality in all communications, accurate record-keeping and transparent billing, and safe, respectful support delivered consistently.

We operate with professional standards that put you at the centre of every decision.

Frequently Asked Questions
Do I need Capacity Building funding in my plan?

Yes — Capacity Building funding must be included in your plan under a relevant budget to access these services. We'll confirm your funding during the enquiry process.

What types of skills can I develop?

We focus on practical skills to enhance your independence and participation. This can include daily living & life skills, social participation, decision-making, communication, writing skills and more, tailored to your goals.

How do remote sessions work?

All our Capacity Building sessions are conducted remotely via phone or video calls (e.g., google meets if necessary). This offers flexibility and convenience, allowing you to access support from anywhere in Australia.

Can this be 100% remote?

Absolutely. We are a remote-only service operating Australia-wide. All Capacity Building support is delivered via phone, email, and Video (if necessary) — there is no in-person visits required.

Are you a plan manager?

No. We provide Capacity Building services, not Plan Management. We help you develop skills and implement your plan; plan managers process invoices and pay providers from your funds.

What if I'm plan-managed?

Perfect — we can invoice your plan manager directly. You'll receive copies of invoices and service logs for your records, and your plan manager handles the payment.

What if I'm self-managed?

We invoice you directly with clear, itemised billing. You then pay from your funds. We provide all documentation you need to track spending and claim correctly.

How is Capacity Building time tracked?

We track all Capacity Building activities with detailed service logs and case notes. You'll receive regular updates showing how your funding has been used.

Are you a support worker or support coordinator?

We are support workers providing Capacity Building services. We focus on skill development through one-on-one sessions, not coordination of services or providers.

What happens after I enquire?

We'll have a brief conversation to confirm your plan type, funding, and needs. If we're a good fit, we'll send you a simple service agreement to review and sign before beginning sessions.

Why Choose Angel Support Australia
Remote Australia-Wide

Learn from anywhere, at your own pace. Maximise your skill development with flexible scheduling designed to fit your life, fostering greater independence.

Calm, Empathetic Approach

We understand the system can be stressful. Our approach is calm, empathetic, and focused on reducing overwhelm — helping you feel supported and at ease throughout your journey.

Clear Communication

Calm, practical guidance delivered in plain English. We break down complex skills into easy-to-understand steps, empowering you to learn effectively and build confidence.

Reliable Follow-Through

We ensure consistent progress in your skill development journey. Our proactive support helps you stay on track, building momentum towards greater independence.

Professional Standards

Our practice ensures a secure and respectful learning environment. We uphold guidelines, maintain privacy, and provide accurate documentation to support your skill development journey.

Simple Systems

Clear, organised processes make your learning journey straightforward. Easily track your progress and understand next steps, empowering you to take charge of your skill development.

Ready to Build Your Skills & Independence?
Founder Kelly Sayers

Book a quick call with Kelly or send an enquiry and we'll tell you the next best step. Building your skills and independence doesn't have to be complicated or stressful — let us guide you while you focus on your goals.

Contact Information

Angel Support Australia
Email angelsupportaus@gmail.com

Web: www.angelsupport.com.au
Phone: (+61) 0410 328 302
Service Area: Remote / Australia-Wide

Professional StandardsAustralia-WideRemote Only
Angel Support Australia

Mobile: Kelly Sayers 0410 328 302

Email: angelsupportaus@gmail.com


@copyright 2026 All rights reserved.

ABN 91 659 446 295

Angel Support Australia is a non-registered NDIS support service.